Privacy Notice

About this service

The Driver and Vehicle Standards Agency (DVSA) provides this service so that you can apply for an Automated Passenger Service (APS) permit.

DVSA is an executive agency of the Department for Transport (DfT). The data controller for DVSA is DfT.

What data we collect

When you use this service, we may collect:

  • your email address and sign-in identifiers (via DVSA Sign in)
  • the information you enter into the application forms
  • supporting files you upload (if requested)
  • technical information about your request to help keep the service secure

Why we collect it

We use your data to:

  • let you sign in and manage your application
  • process and assess APS permit applications
  • contact you about your application
  • protect the service against fraud and misuse

What we do with your data

We collect, use and store the data you give us for the reasons set out in this notice. We will not sell or rent your personal data.

How long we keep your data

We keep your personal data only for as long as needed to provide the service, meet legal obligations and for audit and assurance purposes.

Where your data might be processed

Your data may be processed by DVSA and its technology suppliers to provide this service. Where cloud services are used, they are selected to meet government security requirements.

Protecting your data and your rights

The DVSA personal information charter explains what steps are taken to protect your data, and the rights you have over your data.

DVSA personal information charter

How to contact us

If you have questions about this privacy notice or think your personal data has been misused or mishandled, contact the DVSA data protection manager: