Accessibility Statement

This accessibility statement applies to the APS permit application service.

This service is run by the Driver and Vehicle Standards Agency (DVSA). We want as many people as possible to be able to use this service.

For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the service using just a keyboard
  • navigate most of the service using speech recognition software
  • listen to most of the service using a screen reader

AbilityNet has advice on making your device easier to use if you have a disability.

Feedback and contact information

If you have difficulty using this service or need information in a different format, contact DVSA.

Reporting accessibility problems

We’re always looking to improve the accessibility of this service. If you find any problems not listed on this page, contact DVSA using https://www.gov.uk/contact-dvsa.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this service’s accessibility

DVSA is committed to making this service accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This service is designed to meet Web Content Accessibility Guidelines (WCAG) 2.1 AA.